Service Fees

All fees for International travel are deducted from the cost of your booking when your trip is finalised

Why charge service fees?

As is the reality in every other service based industry, it has become imperative for Travel Agents to charge for their expertise and time. In the past agents relied on commissions with minimal extra charge to the travelling public: however in this constantly evolving market, the situation has changed dramatically over the last decade. Many airlines pay minimal or no commission for Agents to promote and sell their products and instead encourage Agents to charge a service fee. Some services that Agents perform do not attract any commissions at all visa processing, Frequent Flyer Redemption bookings, travel consulting and comprehensive itinerary preparation.

Airlines and Travel Wholesalers now charge to make any changes after ticket have been issued as they too need to be compensated for the time taken to effect such changes and reissue tickets and documents. Many Travel Wholesalers also charge amendment fees after the original travel itinerary has been confirmed. Travel agents need to pass on these fees and to charge a service fee in order to cover costs.

Schedule of Fees

This is a general guide and is subject to change depending on changes introduced regularly by suppliers and also the time and circumstances of the amendment or cancellation.

Bookings
First consultation Free
Second Consultation $50
Written itinerary preparation $100
Visa Processing Fee $75 per consulate (extra for non Sydney consulates)
Domestic Frequent Flyer bookings $45 per person + taxes
International Frequent Flyer bookings $75 per person + taxes
Packages - deposit required $100 per person plus wholesaler's deposit
(non refundable see Cancellations)
International Airfare booking fee $150
File fee for all international bookings $150 Domestic reservation fee $45 per person
Domestic packages $50 Internet airfare booking fee $50
Internet hotel booking fee $35

Amendments
Domestic Travel ticket reissue $55 + airlines fees
International Travel ticket reissue $75 + airline fees
(postage and courier fees may also be applicable)
Packages - as per wholesaler conditions
Hotels and cars - $15 per amendment

Cancellations
Domestic airline fares subject to airline cancellation conditions
International airline fares As above plus a $200 per ticket fee
Booking deposits As per wholesaler conditions plus the
$200 booking fee

Credit Card Fees
In most cases credit card fees are additional to the cost of the travel product.
This depends on whether the product is an airfare or a tour, which credit card is being used and the rules applied by the principal in question. The fees are generally in the range of 1 - 3.5 % in addition to the cost of the product.

These charges are passed on to the Travel Agent and must in turn be passed on to the client. Travelling Fit will advise clients of the charges incurred and allow clients to decide whether to use a credit card or not.

Price Guarantee
Prices quoted for airfares and tours are always subject to change up until the time of final payment. The payment of a deposit does not guarantee the price of the service. Prices are subject to change due to fluctuation in the Australian dollar against other foreign currencies. Airline fares can be increased or withdrawn without notice. Travelling Fit will, wherever possible advise clients of any impending increases to give them the opportunity to avoid the increase