I can’t thank the NY team enough and particularly Mari-Mar. When my husband and I were caught up in the LAX shooting and were in lockdown for 10 hours in the airport we not only missed our flight to New York but could not get through to domestic airlines to rebook because of chaos and confusion at the airport. Thanks to Mari-Mar and her team who were so supportive and helpful they managed to organise an early flight out of LAX to get us to New York by Saturday afternoon. I still can’t thank you enough as if it hadn’t been for you and your quick and efficient help we would have missed out. Your offers of help (we had no luggage for 3 days) was appreciated at quite an upsetting experience. Your support of your runners is just brilliant and I really hope to travel with you guys again! Thank you so much. Thank you so much

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